How we Handle Privacy & AI

Our website address is: www.readytoadapt.com

What personal data we collect and why we collect it

Your privacy is very important to us. We collect personal data for specific business purposes related to providing our regenerative agriculture coaching and environmental conservation services. Our website utilizes various AI-powered tools including chatbots, analytics systems, and customer service platforms to enhance user experience. Our chatbots may collect personal information such as your name and email address when you interact with them, particularly when requesting to speak with a human representative or seeking specific assistance. This information is used to provide you with appropriate support and may be stored in our customer service systems. Other AI tools we use, such as analytics systems, process only generic, non-personal information to improve our services.

We regularly assess our AI systems to ensure they comply with Australian privacy law requirements for automated decision-making. Where AI systems make decisions that could significantly affect individuals, we provide appropriate transparency and safeguards in accordance with the Privacy Act 1988 (Cth).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture (if provided) is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use AI-powered customer relationship management tools to help us manage and respond to inquiries more efficiently. However, your personal data submitted through contact forms is kept completely separate from AI processing systems. While AI may assist us in organizing and prioritizing inquiries, it does not access, read, or process any personal information you provide. All personal data from contact forms is handled according to our standard privacy procedures and stored securely in our protected systems.

Automated Decision-Making

We use automated systems and AI tools that may make decisions affecting your experience with our services. These automated decisions may include:

Email marketing personalization and targeting based on your interests in regenerative agriculture

Website content recommendations and user experience optimization

Customer inquiry categorization and routing to appropriate team members

Analytics-driven improvements to our services and content

Where automated decisions could significantly affect your rights or interests, we ensure:

Transparency about the automated decision-making process

Human oversight and review capabilities

Your right to request human intervention in the decision-making process

Clear information about the logic involved and potential consequences

You have the right to request information about any automated decision-making that affects you and to seek human review of such decisions. Contact us using the details provided in this policy to exercise these rights.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Some embedded content may include AI-powered features such as chatbots or recommendation systems. These third-party AI services operate under their respective privacy policies, and we do not control how they handle data.

Analytics

We use AI-powered analytics tools to understand how visitors interact with our website and to improve our services. These AI analytics systems process only aggregated, anonymized data and website usage patterns. No personal information is shared with or processed by these AI analytics platforms. The AI helps us identify trends in website performance, content effectiveness, and user experience improvements, but it cannot identify individual users or access personal data. All analytics data is processed in compliance with privacy regulations and helps us better serve our community interested in regenerative agriculture and environmental conservation.

Overseas disclosure of private or personal information

We may disclose your personal information to overseas recipients in countries that provide adequate protection for personal information as determined under Australian privacy law. We ensure that any overseas disclosure complies with the Australian Privacy Principles, including:

Only disclosing to recipients in countries with adequate privacy protections

Ensuring contractual protections are in place where required

Maintaining your rights over your personal information regardless of where it is processed

Current overseas services we may use include cloud storage providers and AI platforms that operate in jurisdictions with adequate privacy protections. We regularly review and assess the privacy standards of any overseas recipients to ensure ongoing compliance.

Who we share your data with

We do not sell or share your personal data with any company other than those directly associated with this site. If you have opted into our mailing lists or free downloads of any description, your information is kept secure and separate from any AI processing systems we use for business operations, except where specifically disclosed in this policy (such as automated email marketing decisions).

We may share your information with:

Service providers who assist us in operating our website and conducting our business

Professional advisors such as lawyers, accountants, and consultants

Government agencies where required by law

Overseas recipients in countries with adequate privacy protections

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purpose for which it was collected.

What rights you have over your data

Under Australian privacy law, you have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete personal information

Deletion: Request deletion of your personal information in certain circumstances

Portability: Request a copy of your personal information in a portable format

Restriction: Request restriction of processing in certain circumstances

Objection: Object to certain types of processing of your personal information

These rights remain unchanged regardless of our use of AI tools. Where personal data is processed by AI systems (such as chatbot interactions), you maintain the same rights over that information.

To exercise any of these rights, contact us using the details provided in this policy. We will respond to your request within a reasonable timeframe and in accordance with Australian privacy law requirements.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Personal information may also be processed by our overseas service providers in countries with adequate privacy protections, as outlined in the “Overseas disclosure of personal information” section above.

Data breach notification

In the unlikely event of a data breach that is likely to result in serious harm to affected individuals, we will:

Notify the Office of the Australian Information Commissioner within 72 hours of becoming aware of the breach

Notify affected individuals without unreasonable delay where the breach is likely to result in serious harm

Take immediate steps to contain and remedy the breach

Cooperate with any regulatory investigations

Additional information

How we protect your data

Our data protection strategy includes both technical and organizational security measures as required under Australian privacy law:

Technical measures:

Servers protected by firewalls and security software

Encryption of sensitive data in transit and at rest

Regular security updates and patches

Access controls and authentication systems

Organizational measures:

Regular staff training on privacy and cybersecurity

Documented privacy policies, procedures, and standards

Regular review and assessment of privacy practices

Incident response procedures

Ongoing monitoring of privacy compliance

Our AI tools are selected and configured to maintain these same high standards of data protection, with personal data remaining appropriately protected in AI processing systems.

Should there be a breach in our procedures, we will notify you of this and work with you to protect your data in accordance with Australian privacy law requirements.

AI Tools and Services

Ready to Adapt Environmental Services uses various AI-powered tools and platforms to enhance our service delivery, including email marketing platforms with AI features, content creation assistance, business analytics, and customer service management systems. These AI tools help us provide better regenerative agriculture coaching and environmental conservation services by improving our operational efficiency and content quality.

Most AI tools we use are configured to process only generic, non-personal information. However, as disclosed above, our chatbots may collect personal information such as names and email addresses to provide customer service, and our email marketing systems may use automated decision-making for personalization and targeting.

For all AI systems, we maintain appropriate safeguards including:

Regular assessment of AI systems for privacy compliance

Human oversight of automated decision-making processes

Transparency about AI usage and automated decisions

Your right to seek human intervention in automated decisions

Appropriate security measures for any personal information processed by AI

We may update our use of AI tools over time to continue improving our services. Any significant changes to how AI relates to data processing will be reflected in updates to this privacy policy.

Serious invasions of privacy

We are committed to respecting your privacy and avoiding any conduct that could constitute a serious invasion of privacy under Australian law. We have implemented policies and procedures to ensure our data handling practices respect your reasonable expectations of privacy and comply with all applicable privacy laws.

If you believe we have seriously invaded your privacy, please contact us immediately so we can investigate and address your concerns.

Industry regulatory disclosure requirements

Some pages on this site include links to products and services with third parties. We may receive a commission from these links but only ever place links to products and services we personally believe in and use.

Contact information

If you have any questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us at:

Ready to Adapt Pty Ltd
Email: [email protected]
Phone: +61 0416 458 509
Address: Sugarloaf Qld Australia

We will respond to privacy inquiries within a reasonable timeframe and in accordance with Australian privacy law requirements.

Terms & Conditions
The Terms & Conditions of use of this website can be found here.

Last updated: 26 June 2025

This policy complies with the Privacy Act 1988 (Cth) as amended by the Privacy and Other Legislation Amendment Act 2024 (Cth).

For more information about Australian privacy laws, visit:

Privacy and Other Legislation Amendment Act 2024: https://www.legislation.gov.au/Details/C2024A00139

Privacy Act 1988: https://www.legislation.gov.au/Details/C2024C00139

Office of the Australian Information Commissioner: https://www.oaic.gov.au/